Privacy Policy

Who we are

ElevnEV is an independent short-term EV trip coach and Garage. We help you plan a few-day EV rental or coach the car you already have, then hand off to rental providers. We do not sell cars, process rentals, or hold inventory.

What we store

• On your device · trip plans, day-rate sketches, optional debrief scores, and book-return prompts in browser storage (localStorage / sessionStorage). These stay on that browser unless you clear them.
• Guest cookie · if enabled, an httpOnly guest session cookie so a server Garage can attach without an account. We do not sell guest identity.
• Optional account · if you use magic link or OAuth, Supabase Auth holds account basics. Saved trips/leases attach to that account when you choose cloud save.
• Analytics events · limited product events (for example trip saved, book-link click) when the app can reach our API. This includes which page was viewed and which partner link was clicked. We record the page path, never the query string, and for a partner click the brand and our own placement label. On the first page of a visit we record the host that sent you (for example google.com), never the full link. No new cookie is set for any of it. Events are limited in type; we do not sell advertising profiles.
• Optional photos · gauge photos you take for return proof stay on your device only. We do not upload or store them on ElevnEV servers.

What we do not do

• We do not sell your trip plan or Garage to third parties.
• We do not process rental payments or hold inventory.
• We do not mediate Supercharger invoices, return fees, or host chargebacks.

Outbound sites

When you open Hertz, Turo, Kayak, or another provider, their privacy policies apply. ElevnEV only builds a book link from your plan (city, dates, car type when known).

Contact

Privacy questions and product issues: support@elevnev.com (subject line “Privacy” for privacy requests)